The category covers the handling of incidents and accidents.
The data is presented in four blocks, where the top three blocks include the following metrics:
- Concluded / Reported - the number of concluded and reported incidents and accidents, displaying the total and per incident type. A concluded case means that the reported incident or accident has been acted upon - actions have been created and the incident has been followed up.
- Most common category - the risk categories with the most reported incidents and accidents, total and per incident type.
- Average time to action - the time from an incident or accident is reported until action is taken, meaning that someone reads the report and takes action. Some incidents and accidents are concluded without actions, and here is it possible to see how many where concluded with action.
- Status - overview of the handling of incidents and accidents per handling phase:
Reported - incident or accident has been reported, no action has been taken.
Pending action - action has been created, pending that someone resolves the issue.
Pending conclusion - pending that someone follows up on the incident/accident.
Concluded - the incident/accident har been handled and the case is concluded.
- Average time to conclude - the time from an incident or accident is reported until the case has been concluded and closed.
- Incident & accident occurrence - date distribution of when incidents and accidents have occurred.
The fourth block is a top 5 list showing the five projects with the most reported incidents and accidents and their handling of these.
Through Insights you have access to updated data from all projects at all times, data that can be used to ensure safer and more efficient projects. Filter the data by projects and over different time periods to identify positive and negative trends - capture areas for improvement and take appropriate actions based on data.
In order to help you with the analysis of the data, we have collected a couple of questions to work with:
- Within what category are most incidents and accidents reported? What measures can be taken to prevent these kind of risks?
- On average, how long does it take to act on the incident and accident reports (Average time to action)? What is an acceptable time frame for taking action on the cases that are reported? What can be done to make sure action is taking as soon as possible?
- How does the overall handling (from reported to concluded) of the incidents and accidents look? Are the projects pushing to make sure that reports are being acted on and handled, or are the a lot of reports that are stuck in the Reported stage?
- Is the any difference between the handling of incidents compared to the handling of accidents? Is there any particular stage in the handling that takes more time than others (hoover with the pointer above the bars for the metric Average time to conclude)?
- When do incidents and accidents occur - are there any specific days that seem to be more affected than others? Is there any connection between the number of incidents and accidents?
TIP! Hoover with the pointer above the graphs and trend lines in order to see data on specific dates.